Apple Watch not installed or iPhone not pairingUpdated 4 hours ago

If your Apple Watch will not detect your phone has started a session, follow these steps to troubleshoot

Apple Watch app not installed? Try this

Sometimes the GolfTrak Apple Watch app does not install automatically.

This often happens when:

• Your iPhone or Apple Watch is not connected to Wi-Fi

• The Watch was not on your wrist or charging during install

• The connection between your iPhone and Watch was interrupted

You can manually install the Watch app in a few steps.

Manually install the GolfTrak Watch app

Follow these steps on your iPhone:

• Open the Apple Watch app

• Tap the My Watch tab

• Scroll down to the Installed on Apple Watch section

Check if GolfTrak appears here.

If it does not:

• Scroll further to the Available Apps section

• Find GolfTrak in the list

• Tap Install next to GolfTrak

Keep your iPhone and Apple Watch close together while it installs.

If the install does not start

Try this:

• Connect your iPhone to Wi-Fi

• Make sure your Apple Watch is charging

• Keep the Watch app open during install

Once installed, GolfTrak will appear on your Apple Watch app list.

Apple Watch Installed but not starting? Try This

Restart both devices:

• Restart your iPhone

• Restart your Apple Watch

• Repeat the manual install steps above

If the app still does not install, contact GolfTrak support and tell us:

• Your iPhone model

• Your Apple Watch model

• Your watchOS version

We’ll help you sort it quickly.