We’re still a small team in the early stages, which means we get to stay close to every user. If something isn’t working for you, we want to hear it and fix it. Book a free video call for 1-on-1 user support from our team to troubleshoot issues or di

<p id="isPasted">We&#x2019;re still a small team in the early stages, which means we get to stay close to every user. If something isn&#x2019;t working for you, we want to hear it and fix it.</p><p>Book a free video call for 1-on-1 user support from our team to troubleshoot issues or discuss the ideal setup for your environment.</p><ul><li style="font-size: 16px;">Calls are via Google Meet (link provided in booking confirmation)</li><li style="font-size: 16px;">Last approximately 15 mins.&#xA0;</li><li style="font-size: 16px;">Completely free and unlimited for ALL users</li></ul><p><strong>How To Book A Call</strong></p><ol><li><span style="font-size: 16px;">Find a time that suits in the calendar below (contact <a href="mailto:support@golftrak.app">support@golftrak.app</a> if you can&apos;t find any suitable times)</span></li><li><span style="font-size: 16px;">Enter your details, including the email you used to sign up to GolfTak. This helps us prepare before your call to identify anything as soon as possible for you.</span><ol><li><span style="font-size: 16px;">Find your email in the GolfTrak App via Profile &gt; Email</span></li></ol></li><li><span style="font-size: 16px;">Confirm your booking. A calendar invite will be sent with a link to join the Google Meet call at the time of your meeting.</span></li></ol><div class="calendly-inline-widget" data-url="https://calendly.com/golftrak/golftrak-user-support?hide_event_type_details=1&amp;hide_gdpr_banner=1&amp;primary_color=04ad21" style="position: relative;min-width:320px;height:700px;" data-processed="true"><br><div class="calendly-spinner"><h2 class="calendly-bounce1" style="text-align: center;" id="start-by-booking-a-time-in-the-calendar-below"><strong>START BY BOOKING A TIME IN THE CALENDAR BELOW</strong></h2></div><iframe src="https://calendly.com/golftrak/golftrak-user-support?embed_domain=golftrak.gorgias.com&amp;embed_type=Inline&amp;hide_event_type_details=1&amp;hide_gdpr_banner=1&amp;primary_color=04ad21" width="100%" height="100%" frameborder="0" title="Select a Date &amp; Time - Calendly" spellcheck="false"><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span><span class="fr-mk" style="display: none;">&#xA0;</span></iframe></div><script type="text/javascript" src="https://assets.calendly.com/assets/external/widget.js" async></script>

Book a 1-on-1 video support call with GolfTrak

Review

About

Website

🗓️ Book A Support Call

GolfTrak

Find out how to book a 1-on-1 video support call with our team to help troubleshoot or fine-tune any issues you're having

Book support setup call with GolfTrak

Book 1-on-1 Support

Indoor Setup Detailed Guide

Outdoor Setup Detailed Guide

Set the Correct Phone Angle & Tilt for Accurate Tracking

Do I need a special stand or tripod?

Explaining the phone's flash signals during a session

Minimum distance between ball and indoor net or screen

Placing the Ball and Phone on Separate Surfaces to Avoid Vibration

Keep the Ball Fully Visible for Accurate Detection

Does GolfTrak work for left handed golfers?

Can I use GolfTrak with foam or plastic balls indoors?

Shot Setup FAQs & Troubleshooting

How to connect to GSPro

Convert your GSPro license to GolfTrak

Finding and entering the correct ID in GSPro

GSPro - Instructions and Troubleshooting

Setting up your E6 Connection

Connecting existing GolfTrak purchase to E6

Activate GolfTrak as Tracking System in E6 App

Unbind an existing E6 License

E6 Connect System Requirements

Check GolfTrak connection in E6 Connect

Setting up a new game in E6 Connect

E6 Connect - Instructions and Troubleshooting

What does each GolfTrak PRO subscription package include?

How do I purchase a GolfTrak PRO or PRO+ subscription?

How Do I Manage or Cancel My iOS Subscription?

How Will I Be Billed for My GolfTrak PRO Subscription?

Does Deleting the App Cancel My Subscription?

How Do I Request a Refund for My GolfTrak PRO Subscription?

Can I Switch My Subscription Plan on iOS?

What Happens If I Cancel During the Billing Cycle?

Why Didn’t My Simulator Activate After Purchase?

Who Do I Contact for Other Subscription Billing Issues?

GolfTrak PRO and PRO+

Does GolfTrak Work on iPad?

What iPhone Do You Need to Run GolfTrak?

GolfTrak Equipment & Device Requirements

Do You Need to Swing Full Speed for GolfTrak to Track Your Shot?

Do I need to hit a golf ball for GolfTrak to track results?

What does GolfTrak measure?

The Best Tripods to Use With GolfTrak

General FAQs

GolfTrak Apple Watch App Functionality Overview

How do I change my club on the Apple Watch App?

How do I update the settings via the Apple Watch App?

How do I view results on the Apple Watch App?

Apple Watch not installed or iPhone not pairing

Health Data Permissions for Apple Watch App

Apple Watch Operating System and Device Requirements

Choose a club has disappeared from the Apple Watch

Apple Watch App